Why choose Wesley Training for your Health Administration Training?


Wesley is Australia’s largest and leading providers of Nationally Accredited recognised training in health administration. Wesley pioneered this unique learning programme in 1999 and have built a reputation second-to-none in industry ever since. No-one understands the unique training needs and career-trends of the medical sector like Wesley Training.


Wesley delivers quality, effective training facilitated by industry leaders. Just ask our students who rate us on average 4.8 out of 5. Did you know almost a third of Wesley students attend our training through personal recommendations and word of mouth!

Industry Recognised

Wesley work hand in hand with industry to develop our core programme and meet with Industry leaders on a regular basis to revise and review our material and direction. Wesley utilise the latest RACGP Standards as a basis of our comprehensive learning programme.

Access to Industry Leaders and Mentors

Is it just us or have you noticed so many training companies get you started online only to have no further contact? Call us old fashioned, but Wesley believe that engagement with Mentors and Industry leaders is imperative to life-changing learning and growth. Engage with mentors and fellow students via the Wesley Hub and Industry Leaders via our timetable of convenient Zoom Webinars and Q&A sessions.

Specialised Programme

Most Business Administration learner Courseware on the market is generic and very generalised. Wesley’s business administration units have been custom written specifically for the medical environment, meaning learners receive specialised and industry-specific training.

Mixed Delivery

Wesley offer a unique delivery model of a combination of face-to-face training with Online self paced eLearning supported by industry leaders and mentors. Wesley also offer a range of 800 online business skill set short courses to grow skills and knowledge in a variety of business and Microsoft products.

Subsidies and Concessions

Some students may be eligible for funding or concessions in some locations. Wesley Institute have been chosen by the Department of Education and Training to deliver Government subsidised courses in Queensland and Western Australia. Wesley is an approved Centrelink provider and subsidies may be available via the various Centrelink initiatives. Students should contact their local job network provider for more information about eligibility. Wesley also provide concessional fees for students on a HCC. If you live in Queensland or Western Australia, enquire about Government subsidies for our Cert III Qualification.


Our innovative teaching approach allows us to deliver exceptional training at affordable prices. All courseware, mentoring, resources and workbooks are provide to students with no hidden extras.

Great Job Results

Wesley students get jobs!  Our focus is to create job-ready students and to facilitate job and traineeship opportunities for our graduates working together with our industry partners.

Wesley’s Unique Training and Delivery Model

The Wesley Certificate III Business Administration (Medical) Qualification offers a unique combination of self paced learning, Workshops, Tutorials, Q&A Sessions and mentoring via eLearning and Zoom technology.

Wesley’s unique e-Learning Portals using the latest in online learning technology – allows studies to be undertaken at a convenient time by students and trainees. Students are able to complete the programme while also working, if required, with face to face workshops often held on Saturdays or in the evening.

The programme will adjust to differing skill levels and can be completed in as little as 6 months to 12 months depending on prior experience and skills.

Wesley believe some units need to be taught face-to-face for effective learning to take place.  Therefore Wesley’s core medical units are taught workshop style, where participants are able to benefit from industry leader support and mentoring.    Students are then able to progress their studies by Wesley’s Online Self-paced Learning portal which are supported by further workshop opportunities.

For Traineeships, Wesley assessors and mentors attend the workplace on several occasions and our mentoring team are available for the duration of your study.

In brief, Wesley utilise the following delivery methods to consolidate learning :

  • Face to face delivery
  • Self paced home study programme
  • eLearning
  • Projects
  • Case histories
  • Workshops


Students enrolling in our Certificate III Qualification, receive a tailor made Training Plan and Check List which guides each student through the learning pathway, step by step until completed.   The plan will divide the training into achievable sections, building on knowledge and skills utilising a combined delivery approach of face-to-face, online, workshops and self-paced study.

The Training Plans and Check List are designed to guide students activities and keep things manageable and on track! A Wesley mentor is available at all times to assists students achieve their goals and support the learning journey.

The Qualification finishes by a final workshop day where students work in teams to consolidate learning and celebrate the completion of their Qualification.

Virtual classes provide the ultimate in flexible delivery

Our virtual classes offer the best of both worlds for today’s student to enable training throughout Australia in medical reception training. Wesley use Zoom technology, to focus on face to face tutorials led by Industry experts.

What is a virtual class?

Wesley Training’s virtual classes are online classrooms delivered via the Internet that allow participants to communicate, view presentations, interact with learning resources and work in groups. This type of learning environment offers all students complete flexibility as they can attend sessions from any location without the cost or hassle of travelling to a particular venue. The only thing needed is a computer and a reasonable Internet connection.      

Wesley may offer this type of workshopping for regional locations where attending a face-to-face workshop may not be convenient.

What are the advantages of virtual classes?

This delivery method includes all the benefits of face-to-face training as well as a few others:

  • Study from any location in the world no flights or accommodation costs to attend the class!
  • Sessions are recorded and can be reviewed online after the class.
  • Interact with trainers and gain clarification of unit materials via dedicated Q&A time in each session.
  • Self-paced learning means you fit the study around your work and family commitments.

What equipment will I need if I want to attend virtual classes?

  • A computer with reliable Internet access.
  • A headset which plugs into your computer so you can hear and speak (a good quality headset is available from any electronics store for less than $50).
  • A quiet place to attend the session so you can clearly hear the trainer, and also to concentrate on the material being delivered.

When are the classes scheduled?

All courses offered via virtual classroom are delivered every month, depending upon demand of the particular workshop . You can repeat attendance at any session as many times as you need to gain full understanding of the unit content, and we also offer each session on playback after the session has finished. In addition to the virtual classroom sessions, all courses include online videos and recorded webinars to further enhance understanding of the unit information.

Will I be able to ask questions and speak to the trainer?

Virtual classes are run via Zoom software where you will be part of an online group attending an online meeting. You will be able to hear (and often see) the trainer and see the course materials presented by the trainer. You will be able to hear other classmates if the trainer enables audio for the whole group. Usually the trainer will give each attendee the opportunity to ask questions at a specified time to ensure everyone is able to hear clearly. Interaction with class attendees is more limited than a traditional face-to-face setting.

Who will be my trainer and assessor?

Your trainer will vary from session to session, month to month, but will be a suitably qualified trainer for the particular qualification you are studying. After the workshop, you will be able to continue your assessment projects via the Wesley Assess application.

(Note: All webinar sessions will be recorded and subsequently may be used as a pre-recorded webinar for access by other students.  However no personal details are made available from the recording.)