medical reception

Celebrating 20 years of Leadership in Medical Administration Training. Wesley’s Qualifications are Industry Endorsed and Recognised.

Wesley Institute of Training have been delivering a range of Nationally Accredited programs in Health Administration, Medical Reception, Medical Terminology, Medical Software, Computing, Infection Control and more …   for over 20 years in Australia.

Wesley have earnt a reputation second to none from years of Quality Training, Consultation and Recruitment in the Industry.  Wesley’s Certification and Qualification courses are both well recognised and have also earnt the respect of Industry Australia wide.  Wesley have trained tens of thousands of students over the years,  many of whom are enjoying outstanding career opportunities in an important and growing employment industry.

Our programs are designed to train, coach and upskill candidates for employment in a range of health care industries and skill sets.  Wesley utilise a unique combined learning approach with Online Self-Paced Learning together with Live iTutorials, bringing students and industry leaders together.


Review our range of courses below and Apply for an Information Pack.   Take the Funding Eligibility Check to review available funding that may be available for you.  ↓    


Funding and Subsidies – take the eligibility quiz 

The state and federal Government offer various subsidies and funding for the Wesley program.

Take the eligibility quiz here, and our consultants will be in touch with you with respect to what subsidies or funding you may be eligible for.

Payment Plans

Enquire here, if you are interested in applying for a Payment Plan or Student Loan.  You will need to be employed or show the ability to pay back your student loan to qualify.




Specials and opportunities

Wesley Training Short Job Ready Medical Reception and Terminology Short Course  

–   Medical Receptionist Short Course

Wesley Health are the pioneers creators of our flagship product,  The Medical Reception and Terminology Short Course which has been a popular Nationally Accredited Intensive Program delivered right across Australia for many years.   Wesley have trained thousands of students to enter into a meaningful career in Health Administration.

Wesley Program and BONUS Electives 
Become Job Ready by studying Online in just 4-6 weeks via Wesley’s popular Nationally Accredited Medical Reception and Terminology Job Ready Short Course.
Bonus electives available for all enrolments during July including Medical Careers, Medical Software Training and Infection Control Training.
Valued at $1100, available for *$495 until end of November 2022;  all inclusive of resources, mentors and access to live iTutorials for Qualifying students.  
Use PROMOCODE :   LETSGO100  at checkout for your $100 discount –  Enrol HERE
Learn :
Medical Accounts, Medicare Australia, how to generate medical invoices, receipts and process Medicare payments;
Medical Confidentiality, codes of conduct, patient liaison skills, working in medical teams;
Patient records, digital and paper records, data integrity and collection of patient information;
• Unravel the world of Medical Terminology, learn to make sense of medical jargon, understand the systems of the body and feel empowered in the workplace.
• The latest in Infection Control knowledge and skills to create a safe working environment for yourself and the medical team.  Receive Certification in Covid19 and Infection Control – Subsidised by the WA Government (this is an optional elective, but you must request it).
Bonus electives on offer  
• Wesley Medical Careers Coaching – Wesley draw from 25 years experience in Medical HR, and show you were the jobs are and how to get them (did you know over 85% of jobs are never advertised?)
• FREE Medical Software Training – Have 6 months access to REAL software to hone the skills that employers love and live training tutorials
• FREE Build a Dynamite Job Portfolio – Online workshop
• FREE Infection Control Unit of Competency and IC + Covid19 Health Certification (on request only)
The Wesley Short Course completes 4-5 units of competency towards Cert III Health Administration HLT37315.
BOOK ONLINE NOW or request an info pack.  info@wesleytraining.edu.au FREECALL 1800 001 256 RTO50921
~ Celebrating 20 years of Industry Leadership in Medical Administration Training Australia Wide ~



Gain the knowledge and skills to become a professional Medical Administrator or Medical Receptionist by completing Wesley’s Bespoke Nationally Recognised Qualification in Health Administration (HLT37315).

You will be employed in a variety of professional environments where your skills and contribution will be highly valued.  Wesley’s Cert III HA is the most comprehensive program on the market today offering the student  a


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Wesley has developed a Nationally Accredited, Job Ready Medical Receptionist Short Course for candidates wanting to pursue a career in the health professions or for clients working in industry who wish to further develop their skills in medical administration.

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Upskill yourself and your team with a Nationally Accredited unit of Competency in Infection Control prevention including COVID19 infection control protocols (Department of Health).

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Medical Triage and Customer Service for Medical Administrators is a newly developed short course addressing the industry recognised need for training in Front Desk Medical Triage and advanced patient service skills for the Australian Medical Office.

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This CPR first aid course will provide you with the knowledge and skills necessary to maintain breathing and circulation in an adult, child or infant following cardiac arrest. Content is based on Australian Resuscitation Council Guidelines.

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Medical Audio-Transcription is a growing and popular career choice in the Australian healthcare industry. This is a highly rewarding role in the medical industry which involves transcribing verbal medical notes into text, and can be an incredibly satisfying and well paid career.

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Our keyboarding skills programme is a fully Accredited Unit of Competency as part of Certificate III Business Administration (Medical) BSB31115 and can be used as a Credit Transfer for any Cert III Business Qualification.

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Having great keyboard skills underpins efficiency, ability to get the job done, time management, delivery of professional and timely communications – and so much more! Our touch typing course will set you on a path to achieve this.

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The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview.

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Understanding how to maintain stock levels, assist in stocktaking, store specialised stock and disposing of out-of-date stock in a medical treatment room is a crucial aspect of practice administration. These all form part of our online medical stock control course.

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Up-skill your Microsoft Word skills with our information-rich easy to follow online Units.    The Microsoft Word 2013 Core Essentials 12 course bundle is exceptional value for immediate up-skilling and Microsoft certification.

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Up-skill your Microsoft Excel skills with our information-rich easy to follow online Units.    The Microsoft Excel 2013 Core Essentials 12 course bundle is exceptional value for immediate up-skilling and Microsoft certification.

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The interview is one of the key elements in the job search process.  As with any skill, we can get better at it with preparation and practice. This interview training course will give you the chance to master job interview skills to achieve your career goals.

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NameStart DateLocationCost
5. INFECTION CONTROL - HLTINF001 | WA Government EndorsedStart anytimeNEDLANDS UWA$0.00
Infection Control - Practical WorkshopStart anytimeWesley Institute of Training, Applecross$0.00
Online Final Workshop - Bringing it all TogetherStart anytimeONLINE ZOOM MEETING$0.00
Infection Control - Practical WorkshopStart anytimeGuerrilla Establishment, Adelaide Terrace, East Perth WA, Au$0.00
1. BSB30120 - Certificate III Business (Medical Administration) $2200 - ON SALE NOW!Start anytimeONLINE Self-paced$1,200.00
2022 BSB30120 - Certificate III Business (Medical Administration)Start anytimeNEDLANDS UWA$1,200.00
2022 BSB30120 - Certificate III Business (Medical Administration) - QLD C3G CONCESSIONALStart anytimeQLD - ONLINE AND LIVE ZOOM TUTORIALS$2,200.00
2022 BSB30120 - Certificate III Business (Medical Administration) QLD C3G NON-CONCESSIONALStart anytimeQLD - ONLINE AND LIVE ZOOM TUTORIALS$195.00
3. BSB30120 - Cert III Bus (Medical Admin) QLD C3G Funded Non-ConcessionalStart anytimeQLD - ONLINE AND LIVE ZOOM TUTORIALS$195.00
4. BSB30120 - Cert III Bus (Medical Admin) QLD C3G Funded ConcessionalStart anytimeQLD - ONLINE AND LIVE ZOOM TUTORIALS$75.00
Australian Red Cross CPRStart anytimeAustralia Wide Locations$70.00
DO NOT USE 2022 Medical Triage for Non-Clinical Staff SINGLE Unit - BSBOPS304Start anytimeNEDLANDS UWA$169.00
EXCEL Online Training ProgramStart anytimeONLINE Self-paced$250.00
HLT37315 - 2022 Medical Reception Skill SetStart anytimeNEDLANDS UWA$595.00
HLTWHS001 | Work Health and Safety (Medical)Start anytimeNEDLANDS UWA$195.00
Infection Control Workshop BROOME Friday Dec 2 2022Start anytimeBROOME$45.00
Medical Accounts and Clinic to Cloud SoftwareStart anytimeNEDLANDS UWA$195.00
Medical Audio-Transcription Certification AVAIL JULY 1 2021 - NEW!Start anytimeONLINE and Final Prac Workshop$980.00
Medical Stocks and Supplies BSBMED304Start anytimeHead Office$149.00
MEDICAL TRIAGE for Non-Clinical Staff - CORPORATE ENQUIRY - Industry Leader Led. AccreditedStart anytimeCORPORATE ENQUIRY - Face to face or Online$0.00
MEDICAL TRIAGE for Non-Clinical Staff. ONLINE PLUS BONUS ZOOM TUTORIAL - Industry Leader Led. Accredited.Start anytimeONLINE self-paced PLUS Zoom i-Virtual Tutorial$169.00
Practical Medical TerminologyStart anytimeNEDLANDS UWA$295.00
Practical MEDICAL TERMINOLOGY Accredited - (Included in Medical Reception Short Course) - ONLINEStart anytimeONLINE Self-paced$295.00
Welcome to Wesley and Canvas - IntroductionStart anytimeonline$0.00
Wesley Online Keyboard Professional ProgrammeStart anytimeONLINE Self-paced$85.00
our Testimonials

“The assistance from Trainers and the course content was of a very high standard. The course has more than met my expectations and I feel I am armed with an abundance of knowledge and good work practices to help me gain employment in the Industry. The course itself has been extremely enjoyable and interesting on so many levels. I will be disappointed when the course concludes in 2 weeks.

I cannot fault the training in any way, and would not be able to suggest any areas that require improvement. It is well run, professional, friendly and extremely informative. I really look forward to my Saturday workshops and I am already recommending Wesley Health Medical Courses to friends and family”.     Alison went on to gain employment 2 weeks after finishing the Wesley course.

- Alison

I have employed staff from the Wesley Institute of Training previously and have found their comprehension over and above staff doing other courses.  I again needed to add to our reception pool and within hours of a phone enquiry I was sent outstanding resumes from applicants that had excelled in the Wesley course.  What I have found is the applicant is motivated and willing to learn.  The material Wesley teach has a real basis and exactly what we need in general practice.

I can recommend the course for anyone wanting to get a leg up on other applicants applying for positions.  We look for new staff who have completed the Wesley training.  Well done Wesley and thank you for the excellent staff you have sent.

Sue Rendle PM, Manly Clinic

- Practice Manager Sue

I started this course in February and completed it in March. I loved the fact that I could still work my part time retail job while studying.  I believe this course is what gave me the complete package to be able to obtain my employment.    I really appreciate all the knowledge and memories I have gained from this course and could not recommend it highly enough.   Thankyou Wesley Institute of Training for helping me achieve my goals.

- Grace

The course was fantastic with a great mixture of theory, group discussions and practical delivery. The trainers were amazing- especially Neala who made it super fun with her relevant life stories and was always there to help when someone needed it. Her knowledge and passion for the health sector did not go unnoticed.

The information Wesley’s has produced for this course was presented so well and made for easy and stress free learning. I actually still read through my booklets to this day. I was extremely fortunate that I was able to gain employment as a medical receptionist a day before I completed the course.

- Tiffany

The Wesley course ran over 5 days, so it was short-  however PACKED with information. I found the course very enjoyable and easy to learn; the trainer was lovely, and related the course material to real life situations.  The humour and engagement made for an easier and relaxed learning environment.  The Wesley course definitely helped me in securing my position as a Medical Receptionist; I found that at each interview I went to they would mention the course favourably.

- Belinda

I want to say a huge thank you for the course and knowledge I came away with  .. I have secured a fantastic job after my first application

Such good value for money too.  I would highly recommend this course – I’m a mature age person so it’s never too late to up-skill yourself up to get what you deserve!

- Ann Scott

I have just completed my 6 month probation period at Ashford Hospital and loving it. It was my first medical job I applied for literally 1-2 weeks after I finished the course.  Thanks to you, Mimi, and all the other teachers and staff at Wesley Health Management.

- Kelly

The training I received was the best training experience by far.   I got a job 2 months after completing this course as a receptionist at a Neuro-Physiotherapy practice. I have been with the practice little over a year and I am now the practice administrator.   I love my job, I love the people I work with and I love going to work every day!

- Alex