Wesley Institute of Training – the ‘Health Training Specialists’
Celebrating over 20 years as Industry Leaders in Medical Reception and Administration Training. Nationally Accredited and Recognised Australia Wide.
Medical Receptionist short course
The Gold Standard in Medical Administration Training – Medical Receptionist Short Course
Wesley Health are the pioneers creators of our flagship product, The Medical Reception and Terminology Short Course Training Program in Australia. Did you know, Wesley developed and began delivering our popular and highly respected Medical Reception training program over 20 years ago across Australia, and although it has evolved to keep abreast of the very latest in industry requirements, it is still the go-to Certification in Health Administration across Australia. Wesley have trained tens of thousands of students in health administration who are meaningfully employed across Australia over the last 23 years.
Wesley’s Qualification and Certification is the most recognised and respected in the Health Industry today, Australia wide. Medical Reception Training.
Working within the Health Professions offers candidates an exciting, responsible and fulfilling work experience second to none. Did you know, from a recent national survey, most medical receptionists list ‘helping people as the most satisfying part of their role, while ‘organising the practice’, comes in a close second!
Does this sound like you? Join the thousands of Wesley students that have gone on to enjoy satisfying careers in Health, by gaining Nationally Accredited Certification in Wesley’s Medical Reception Short Course Program.
Wesley has developed and written the flagship, Nationally Accredited, Job Ready Medical Receptionist Short Course to train students in the knowledge required to be a respected member of a medical team as a Medical Receptionist or Administrator. Wesley’s coaching and hands-on training also equips the student with the practical skills and knowledge required in a hospital or practice, and the confidence to seek employment via our dedicated Careers Coaching program.
Specials and opportunities
Upskill for your new Career in just 4-6 weeks and become ‘JOB READY’ in Medical Reception.
– Medical Receptionist Short Course
Wesley Health are the pioneers creators of our flagship product, The Medical Reception and Terminology Short Course which has been a popular Nationally Accredited Intensive Program delivered right across Australia for many years. Wesley have trained thousands of students to enter into a meaningful career in Health Administration.
Course Curriculum for the Medical Receptionist and Practical Medical Terminology Short ‘Job Ready’ Course
Medical Skill-set Units from Certificate III Health Administration HLT37315
BSBMED302 Prepare and Process Medical Accounts
BSBMED303 Maintain Patient Records
BSBMED305 Apply the Principles of Confidentiality, Privacy and Security |
BSBMED304 Interpret and apply Medical Terminology
Medical ComputingCourse - Comprehensive study program with 6 months access to REAL Medical Software + Online Tutorials and Live Coaching to learn the skills that employers love
Medical Careers Coaching - This specialised and inspirational Unit covers both practical aspects of Medical Careers, discovering the hidden job market but also with individual coaching on ascertaining your special skills and attributes and how to market these to employers. Students regularly give us feedback that this tutorial 'changed their life' and their approach to both themselves and also finding the perfect role for them.
BONUS ONLINE COURSE: How to Build a Dynamite Job Portfolio
Our popular Job Ready Short course incorporates all aspects of :
Medical Reception - Duties and responsibilities
Medical Billing and referrals
Medicare Australia and Private Health Funds
Medical Software training - including access to REAL software for 6 months
Invoicing, Receipting, Appointment Booking, Referrals, Data Base Management, Patient Notes, Diaries
Medical Terminology - including live tutorials, videos and online presentations making learning a breeze!
Structure of Words, Prefx/Root/Suffx, Levels of Organisation Planes, Cavities, Directional Terms -8 Systems of the Body
Confidentiality and Medical Ethics
Patient Communication and Care
Medical Records and RACGP Records
Confidentiality, Code of Ethics and Security in a Medical Practice
Medical Careers Workshop including 1:1 Coaching
During the administrative modules, we cover all aspects of running a private clinic, from Medical Billing to Medicare, patient services, confidentiality, patient records, accounts and all of the day to day interactions between patients and doctors. Students also have the opportunity to practice their billing skills on real medical software for six months, building the skills that employers love.
During the terminology module, we journey together discovering fascinating aspects of the Human Body; unraveling the secret language of terminology in an easy and interactive fashion. Our program is interactive and engaging - with many videos, and short tutorials to make learning fun. Students are often amazed at how easy and personally empowering it is to learn the fundamental skills to understand and interpret medical terminology.
This course is suitable for anyone interested in a career working in health, with a core motivation to help others and belong to dynamic medical teams. The healthcare industry is now recognised as the largest and fastest growing industry in Australia and therefore provides many wonderful career opportunities as well as security. Even in times of economic stress (or a pandemic); the Health sector is extremely stable and always growing.
This course is suitable for young people through to mature aged candidates.
The course is great if you:
Are returning to the workforce after a gap. Wesley have a range of other options to upskill you in general computer skills if you need!
Wanting to upskill or change careers into the Health Professions. This course is particularly suitable if you have previous administration experience.
For those who have a natural interest in the health field or helping people - who would like to pursue these interests into a career.
For those working in industry who want to either improve their skills or recognise them.
A year 10 standard of literacy and numeracy is required, basic keyboard skills as well as a computer and internet. If you do not have basic keyboard skills, let us know, and we can get you started on a keyboarding and basic computing course to get your skills up to speed!
Wesley use a unique Combined Learning approach to our Training Programs - Online self paced and Live Tutorials (and only if you want to)
Wesley combine a state-of-the-art Online Learning Management System (LMS) for self paced online learning with the added option of student participation in Online Live Tutorials (and only if you want to).
Students are able to study online at their own pace, and each Course has an online tutorial available, as well as comprehensive learner workbooks and resources, making learning a breeze.
The Live Webinars are led by Industry Leaders and Mentors, much in the same way as a face-to-face workshop but in the comfort of your own space.
Logging in to the Live Webinars is very easy, all you need is a computer, internet and speakers (also Webcam if you want to video in yourself). The virtual classrooms are a great way to get the industry and personal coaching that brings training alive, to ask questions of your study material and to also meet fellow students. Webinars are highly recommended but not compulsory, as we also offer online tutorials as part of your LMS.
Our tutorial timetable covers the most popular choices for study times, and include day time, evening and Saturday sessions for your convenience. You will have access to all tutorials for the length of your study period.
In addition to bespoke in-house developing Learning Materials and Workbooks, Wesley provide an engaging Online Tutorial including interesting videos, student interaction, case histories and quizzes to keep learning interesting and engaging. Top this up with 1:1 sessions with an Industry Leading mentor via our Live Q&A Webinars, but only if you want to.
As an RTO, Wesley are not permitted to promise students jobs. However, Wesley is focused on producing outstanding, skilled Job Ready students for market.
In addition, Wesley is also a Registered Employment Agency. We do receive jobs from all over Australia for students, and send these opportunities to our students via our email job blasts. However, gaining a position from any employment agency is the least likely way a student will obtain that great job!
As specialists in Medical Recruitment for over 25 years (Wesley Med-Staff), we draw from our vast experience in Health Recruitment and offer students comprehensive coaching - which underpins all of our student success. Wesley have trained thousands of students over 20 years who are happily employed in practices, allied health and hospitals throughout Australia. It is also a myth only 'experienced' candidates can get jobs. Everyone started off as newbies, once!
Did you know that 85% of jobs are never advertised? Drawing from Wesley’s vast experience as a Health Recruitment Company, Wesley have created a Medical Careers Workshop for all students where we coach students where the jobs are and how to get them! Wesley students get jobs. The employment sector in Health is large, growing and stable. There are many opportunities for students to advance their careers in many areas of health. There are also excellent pathways to further career advancement and study.
Medical Careers - Health the largest, fastest growing employment sector in Australia
Between 2019-2024 over 350,000 new healthcare jobs will be created in Australia - meaning outstanding opportunities for Wesley medical administration graduates.
Analysts agree that Health is now the largest and quickest growing employment sector in Australia. Learn where the jobs are and how to get them.
Career choices are wide and varied and include medical administration, secretarial, reception, medical transcription, medical accounts moving towards more senior positions in practice management and administrative assistant positions.
As part of our Careers Coaching, we also work with students 1:1 to evaluate special skills, values and attributes and help students align these skill sets with setting more specific career goals. A winning success towards great outcomes for students.
Did you know – Wesley have been training medical receptionists and administrators for over 20 years in Australia and our reputation in industry is second-to-none.
The Wesley Qualification is the most well regarded and recognised in Industry.
I'm a mature aged student - can I still get a job?
You have no idea how often we get asked this question! One of the things we love about the medical industry, is that mature aged candidates are highly sought after. Life skills, good old common sense and maturity are a definate plus in the medical industry.
Of course, there is always a place in industry for younger workers beginning their careers, however, this is one industry that values general experience.
The best way of explaining this, is to share a lovely story about a recent student, Charlotte - 67 years young, when she began the Wesley Short Course. Charlotte was a vibrant student, full of enthusiasm and passion for a new beginning and took our advice in our Careers Coaching to heart and followed the plan. Less than 2 weeks after completing our program, Charlotte got her first job - in a specialist office against loads of 'experienced younger applicants!' Charlotte impressed her future employers by bringing in her Wesley Study projects into her interview - and she has never looked back..
We are never too old to start something new, follow our passions and grow a new skill set or start a new career!
Wesley believe training in critical medical units should be supported and led by industry leaders.
You are never alone in your Wesley learning journey, and students have access to Qualified Trainers and Mentors - who are Industry Leaders and specialists in their field. This usually means Nurses or Practice Managers who also hold special qualifications in adult education.
Students can access Mentor support in a variety of ways during their study period. Simple questions, guidance and support can be gleaned by our Mentor Hotdesk - available during the course of your study.
For more engaged tutorials, students can participate in our Live Webinars for each subject at a time that suits them (day time, evening or Saturdays) - and engage in face-to-face learning, discussion groups and Q&As. Students also get the opportunity to meet fellow students and connect.
Results speak for themselves
Feedback for our mentor and coaching support is excellent and we constantly rate very highly in student feedback for the practical support our students experience. Now that is different for an online course!
Skills Checkpoint Funding for Older Workers - Now Open
The Skills Checkpoint Funding for Older Workers is a Federal Government initiative providing training for eligible Australian residents. The funding is an outstanding opportunity for over 40s to Up-skill for a Career in Health Administration. The funding offers 50% payment on course fees for eligible students. The good news is, matured aged students are in demand in Healthcare, an employment sector where life skills and experience is an advantage.
The funding is designed to help older Australians aged between 40 and 70 :
to re-skill or up-skill;
transition to a new career;
Gain skills they need to undertake a new role with their current employer;
Gain skills needed to increase their capacity to perform in their current role
Click on the link below and take the eligibility test.
Students who have completed or are considering the Wesley Medical Reception and Terminology Short course may also consider enrolling / upgradingfor the full Certificate III Health Administration HLT37315 or Certificate III in Business (Medical Administration) BSB30120 Our short course is ‘part’ of our Qualification.
Credit Transfers are available to the Cert III or Cert IV Health Administration Qualification.
The full qualification expands further medical studies in addition to developing key administrative and keyboarding skills to develop the skills and knowledge of the medical administrator.
Students will develop key Microsoft Word skills, desktop publishing skills, medical letter production, key communication and leadership skills in the healthcare setting, as well as practical health skills such as CPR, Infection Control and Medical Triage for Non-Clinical Staff.
Wesley Alumni Discounts - Upgrade Offers
Contact our Enrolments office at firstname.lastname@example.org to enquire about the best rates for an upgrade and become Qualified today!
Our Academic Creative Team – New learning ideas, courses and the latest knowledge and skills
Every Friday, our creative team gets together in our round table meetings – to plan, create and builds new course ideas, courseware and researches the latest in medical processes, technology and policies – to ensure our students are learning the very latest knowledge and skills required in medical practice.
All Wesley material is written in-house by our Medical Health specialists – no off the shelf bulky boring generic medical units at Wesley ! Students appreciate the up-to-date knowledge, practical case histories, real medical forms and situations, real software and real mentor support throughout their studies which makes Wesley the Gold Standard in Medical Administration training.
The Wesley team is dedicated to mentoring our students to fulfil their goals in a growing and expanding industry. Wesley have a dedicated team of Mentors, guiding our students through the Wesley Medical Reception Training program via 1:1 contact and also inviting students to participate in Online Tutorials. Wesley score consistently 4-5/5 for the quality of our mentoring – you are never alone at Wesley!
Course Delivery – Blended Learning. Online self-paced with supporting LIVE iTutorials
The Wesley Job Ready Short Course is delivered through a blended delivery method. Wesley utilise a modern learning management system (LMS) for self-paced online learning, which is combined with Online Tutorials, live Q&A sessions and comprehensive support by our Mentoring and Training team. Meet fellow students via e-Tutorials and lively discussion boards.
The Wesley programme is information rich and every unit is specialised towards the health industry where knowledge is gained and crucial practical skills are learnt. Wesley utilise real medical forms, procedures, case histories and projects to bring our courseware to life. There are no generic course materials in the Wesley course.
Each candidate is supplied with a tailor-made Training Plan and Mentor support, to aid easy completion of the programme in steps – aimed to build on knowledge and skills in a meaningful way. Our candidates are supported by our mentor team during their learning journey towards a successful outcome.
Become a Valued Wesley Member
By enrolling into a Wesley program, you become a valued member of the Wesley community with our strong cohort of students, mentors and industry leaders.
Wesley were founders of the medical administration skill set in Australia and have trained tens of thousands of students since 1999 towards being meaningfully employed in industry. Wesley’s Certification is very highly regarded and recognised by Industry Australia wide.
You may ring FREECALL 1800 001 256 for a friendly Consultant to answer your questions or help you with your enrolment. Or, email your Enrolment Details to email@example.com
Over 40’s 75% OFF Funding NOW ON – Limited Seats ON SALE
NEW YEAR | NEW CAREER Australia's Top Qualification in Health and Business Administration (Medical).
Over 40's Skill Checkpoint Government Funding BACK ON for a Limited Time only. 75% funded course fees with 25% co-contribution by student.
TAKE THE ELIGIBILITY QUIZ NOW
REQUEST A COURSE INFORMATION GUIDE
Request a comprehensive FREE Course Guide and Info-Pak HERE
AVAILABLE NOW! Endorsed and recommended by the Australian Government. A certification recommended for ALL Health Care Workers in Australia - Individual enrolments or Corporate enquiries welcome.
Celebrating 20 years of Leadership in Medical Administration Training. Wesley's Qualifications are Industry Endorsed and Recognised.
eLearning Medical Software Training Learn from home with 3 months access to Cloud Based Leading Medical Software. Online Tutorials, Mentoring and Practice Simulated exercises. Start today.
Wesley Medical Reception and Terminology Short Course including 4 Units of Competency towards HTL37315 or BSB30120 with BONUS ELECTIVES: Medical Software and Computing, use REAL Medical Software for 6 months $595 for a limited time only (rrp $750)
“The assistance from Trainers and the course content was of a very high standard. The course has more than met my expectations and I feel I am armed with an abundance of knowledge and good work practices to help me gain employment in the Industry. The course itself has been extremely enjoyable and interesting on so many levels. I will be disappointed when the course concludes in 2 weeks.
I cannot fault the training in any way, and would not be able to suggest any areas that require improvement. It is well run, professional, friendly and extremely informative. I really look forward to my Saturday workshops and I am already recommending Wesley Health Medical Courses to friends and family”.Alison went on to gain employment 2 weeks after finishing the Wesley course.
I have employed staff from the Wesley Institute of Training previously and have found their comprehension over and above staff doing other courses. I again needed to add to our reception pool and within hours of a phone enquiry I was sent outstanding resumes from applicants that had excelled in the Wesley course. What I have found is the applicant is motivated and willing to learn. The material Wesley teach has a real basis and exactly what we need in general practice.
I can recommend the course for anyone wanting to get a leg up on other applicants applying for positions. We look for new staff who have completed the Wesley training. Well done Wesley and thank you for the excellent staff you have sent.
Sue Rendle PM, Manly Clinic
- Practice Manager Sue
I started this course in February and completed it in March. I loved the fact that I could still work my part time retail job while studying. I believe this course is what gave me the complete package to be able to obtain my employment. I really appreciate all the knowledge and memories I have gained from this course and could not recommend it highly enough. Thankyou Wesley Institute of Training for helping me achieve my goals.
The course was fantastic with a great mixture of theory, group discussions and practical delivery. The trainers were amazing- especially Neala who made it super fun with her relevant life stories and was always there to help when someone needed it. Her knowledge and passion for the health sector did not go unnoticed.
The information Wesley’s has produced for this course was presented so well and made for easy and stress free learning. I actually still read through my booklets to this day. I was extremely fortunate that I was able to gain employment as a medical receptionist a day before I completed the course.
The Wesley course ran over 5 days, so it was short- however PACKED with information. I found the course very enjoyable and easy to learn; the trainer was lovely, and related the course material to real life situations. The humour and engagement made for an easier and relaxed learning environment. The Wesley course definitely helped me in securing my position as a Medical Receptionist; I found that at each interview I went to they would mention the course favourably.
I want to say a huge thank you for the course and knowledge I came away with .. I have secured a fantastic job after my first application
Such good value for money too. I would highly recommend this course – I’m a mature age person so it’s never too late to up-skill yourself up to get what you deserve!
- Ann Scott
I have just completed my 6 month probation period at Ashford Hospital and loving it.It was my first medical job I applied for literally 1-2 weeks after I finished the course.Thanks to you, Mimi, and all the other teachers and staff at Wesley Health Management.
The training I received was the best training experience by far. I got a job 2 months after completing this course as a receptionist at a Neuro-Physiotherapy practice. I have been with the practice little over a year and I am now the practice administrator. I love my job, I love the people I work with and I love going to work every day!