Frequently Asked Questions

Frequently asked questions about Wesley Training’s medical administration training courses.

The Unique Student Identifier or USI is a reference number made up of 10 numbers and letters that:

  • creates a secure online record of your recognised training and qualifications gained in Australia, even from different training organisations
  • will give you access to your training records and transcripts
  • can be accessed online, anytime and anywhere
  • is free and easy to create and
  • stays with you for life

If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment.   If you don’t have a USI you will not receive your qualification or statement of attainment.

Your USI will give you access to an online record of the training you have done since 1 January 2015. You will also be able to produce a comprehensive transcript of your training. This can be used when applying for a job, seeking a credit transfer or demonstrating pre-requisites when undertaking further training.

Yes, even if you enrol with a training organisation just to complete part of an accredited course, a module or a single unit you will still require a USI.

Yes, as long as they have your permission, your training provider may create a USI for you.

Just go to the USI.gov.au website and follow the instructions.

There are no pre-qualifications required.    However, a year 10 standard of English is required.

Students will also need access to a computer, a reliable internet connection, a printer.


Wesley specialise in the medical professions and have been involved in recruiting for practices, hospitals and medical units for over 25 years.


The good news is mature aged students do very well in the medical space.   Employers value life experience so ‘age’ is never a concern.   The Wesley short course attracts many candidates, from mums returning to the workforce, nurses retraining for administration,  candidates in industry skilling-up, trainees of any age and those attracted to working in the health professions.


In addition, young people have a place in medical practice as junior clerks and receptionists.


This means – all ages are very welcome in the Wesley range of courses and do well.


Most of Wesley’s courses are Nationally Accredited and are therefore competency based.    This means Wesley assess candidates on actual skills and knowledge to perform the task.    Students need not worry about nasty closed booked exams – our assessment processes are practical and achievable!


Competency based assessments include:

  • Case histories
  • Observations
  • Project Work
  • Workplace simulated tasks
  • Group discussions
  • Question banks

Before assessment tasks are performed, students undertake helpful Formative Activities which are designed to reinforce learning and establish any learning gaps.


The comprehensive Wesley Learner material and mentoring support ensure students have the tools they need to successfully complete their assessment pieces.   Mentors are available at all times to assist students as required to make the learning experience empowering and positive.


Should a student not successfully complete an assessment item, they will be deemed ‘not yet competent’ and be supported to try again to achieve the required competency.    Wesley are dedicated to the success of our students.


Wesley have been recruitment specialists in the health field for over 25 years, in addition to being a specialist Registered Training Organisation in health administration.


We understand the medical recruitment space like no other organisation!


Wesley’s training programme is directly aligned to making students ‘Job Ready’ for a career in health or upskilling current candidates already in industry.


For Job Seekers, Wesley provide the following service to students :


  • Wesley Career Workshop
    • Find out where the medical jobs are and how to get them (the Hidden Job Market)
    • Learn why Seek is not your best chance of getting a great job and what is
    • Discover the many different positions available and what you may be suited for
    • CV tips and tricks
    • Learn to write an awesome covering letter and how to make it sing to an employer
    • Get the interview
  • Wesley’s Online Programme ‘Creating a Dynamic Job Portfolio’  and ‘Job Search’ designed to land you your dream job in 60 days or sooner
  • Visiting mentor speakers from industry offering insights and opportunities
  • Further opportunities for CV assistance and mentoring
  • Traineeship opportunities


Wesley is a Registered Employment Agency and offers the following service in industry :


  • Recruitment services for the health industry
  • Traineeship opportunities together with our partners
  • Pro-active promotion of students to industry ready for employment
  • Further training and up-skilling for candidates already in industry


Although Wesley is a Medical Recruitment Agency,  students gain the most benefit for finding their own employment by following our fool-proof strategy to finding their dream job.   Our strategy does not focus on Seek or Recruitment Agencies!  We tell you where the jobs are, and how to get them.


Wesley do receive job opportunities regularly.   We routinely email our students ‘Job Blasts’ with information about these positions and invite applications.   Positions are also regularly featured on the Wesley Facebook page.    Further, Wesley promote students directly and pro-actively to industry, inviting engagement with interview and traineeship opportunities.


Wesley students get jobs!

Wesley have been involved in medical recruitment for over 25 years, so we know a thing or two about this subject.


These days, everyone is busy and time poor.  Like other industries, when practices or medical units need another staff member, the first thing they tend to do is ask around for recommendations.   No-one enjoys placing a formal advert, scanning through hundreds of applications, shortlisting and interviewing.


ALL employers, are looking for the ‘right person’, and this often means attributes, transferable skills, likability, AVAILABILITY,  fit for the team and ability to do the job.    Wesley mentor you to be this person and shine.


This question is often asked of us – but quite simply – every single person working in the medical industry was not born an experienced medical administrator, nurse or doctor!    They were babies, children, young people, adults in varying and different situations – all of which led them to a meaningful career in health.    And, it can also be this way for you, if you choose this path as your passion and direction in life.


Our students get jobs all the time and without exception – employers are looking for a ‘great person’ first with ability and character to fit the position and join a team.   Wesley show you how to showcase your attributes, abilities and personality to shine.   Trust us –  this approach works!    In addition, the Wesley Qualification is VERY highly regarded and known throughout industry.  Training shows employers that you are serious about your career and profession, you have the smarts to study, you have the drive to succeed and you take responsibility for your direction.


The first and foremost thing you need to remember is that taking an online course is not the same as attending classroom training. While the course outline might be the same, the online course might weave it in several smaller duration content pieces or a certain number of longer sessions. Rather than having any pre-defined expectations, be prepared for a different experience.

Some online courses may require you to have the knowledge of certain technologies or websites. You might need to access some external resources. It is highly recommended that you read through the course requirements before you start the course and keep all the information ready. You don’t want to reach half-way through the course and get stuck due to technical issues.

Keep all your course material, presentations, and submissions neatly in a folder on your system. This will prove to be handy for you during assessment tasks and also for reference purposes. Don’t forget to take regular backups so that you don’t lose this valuable material.

The kind of environment you study in deeply affects your concentration and performance. Find a quiet place with good internet connection and freedom from distractions. This will help you focus to study well.