Privacy Policy

Wesley Personnel Pty Ltd

The Privacy Act requires us to treat information you provide to us in an appropriate manner. Wesley Institute of Training is a business name of Wesley Personnel Pty Ltd. In dealing with your personal information in the delivery of training services, we adhere to the Australian Privacy Principles (APP) contained in the Privacy Amendment (Enhancing Privacy Protection) Act 2012. The Australian Privacy Principles (APP) apply to us from their induction on 21 December 2001.

Type of personal information collected

We collect information to provide better services to all of our users.

We collect information in two ways:

Information provided by you:

  • Name and contact details
  • Date and country of birth
  • Employment details
  • Details of those transactions where employers, trainees, students or other clients avail themselves of the services offered by Wesley Training
  • Any other information received by us in the course of providing training services

Information we obtain from your visit to our website:

  • We use cookies as a way of carrying authentication and transaction-state information between web pages. IP addresses are stored for system administration and security purposes, and may additionally be used for profiling purposes

How we use the information:

We use the information we collect to:

  • provide, maintain, protect and improve our services
  • represent your interests in dealing with any relevant government or municipal authority dealing with recruitment and training, health and community services
  • Provide newsletters or other information to trainees, students and employers concerning recruitment, employment, training, health and community and generally promote Wesley Training Services.


  • We will not disclose personal information about you to any person except in the ordinary operation of training.
  • We do not provide information about you to mailing houses for resale.
  • We or our contracted data storage providers may use servers, systems and cloud computing providers outside of Australia. Our contracts with them require them to protect the privacy of your information when held on these servers and/or using cloud computing. Our contractors are required to comply with the Australian Privacy laws.
  • Of course, despite the above we will not use or disclose any personal information about you if doing so would be contrary to our legal obligations to you or under any law. Written consent must be obtained from the party involved should this information be disclosed outside of these obligations.
  • At any time, you may opt out of receiving any communications from us (other than as required for the operation of our business, e.g. regarding delivery of training services, payment of your account or to communicate in relation to any legal matter).

Managing personal information

We take reasonable steps to ensure that all information we collect, use or disclose about you is accurate, complete and up to date. If you believe that there is an error or information is missing please notify us and we will try to correct or add the information as soon as possible. We take reasonable steps to ensure any personal information which we no longer require for any lawful purpose is disposed of in a secure manner or de-identified. Some personal records may be held for a specific period of time due to statutory requirements.


The security of your information is important to us. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.

Access and correction

You may access your information at any time (subject to some exceptions allowed by law). If you would like to know what information we hold about you, please contact us. For security reasons, you may be required to put your request in writing.

Any questions about this policy, or any complaint regarding treatment of your privacy by Wesley Training, should be made in writing to the address below. Your questions and/or complaints will be processed in the most appropriate manner by our Director of Education and Training.

Our contact details are as follows:

Director of Education and Training
Wesley House, 770 Canning Hwy, Applecross, Western Australia  6153
Phone: (08) 9470 2000
Email: info@wesleytraining.edu.au

our Testimonials

“The assistance from Trainers and the course content was of a very high standard. The course has more than met my expectations and I feel I am armed with an abundance of knowledge and good work practices to help me gain employment in the Industry. The course itself has been extremely enjoyable and interesting on so many levels. I will be disappointed when the course concludes in 2 weeks.

I cannot fault the training in any way, and would not be able to suggest any areas that require improvement. It is well run, professional, friendly and extremely informative. I really look forward to my Saturday workshops and I am already recommending Wesley Health Medical Courses to friends and family”.     Alison went on to gain employment 2 weeks after finishing the Wesley course.

- Alison

I have employed staff from the Wesley Institute of Training previously and have found their comprehension over and above staff doing other courses.  I again needed to add to our reception pool and within hours of a phone enquiry I was sent outstanding resumes from applicants that had excelled in the Wesley course.  What I have found is the applicant is motivated and willing to learn.  The material Wesley teach has a real basis and exactly what we need in general practice.

I can recommend the course for anyone wanting to get a leg up on other applicants applying for positions.  We look for new staff who have completed the Wesley training.  Well done Wesley and thank you for the excellent staff you have sent.

Sue Rendle PM, Manly Clinic

- Practice Manager Sue

I started this course in February and completed it in March. I loved the fact that I could still work my part time retail job while studying.  I believe this course is what gave me the complete package to be able to obtain my employment.    I really appreciate all the knowledge and memories I have gained from this course and could not recommend it highly enough.   Thankyou Wesley Institute of Training for helping me achieve my goals.

- Grace

The course was fantastic with a great mixture of theory, group discussions and practical delivery. The trainers were amazing- especially Neala who made it super fun with her relevant life stories and was always there to help when someone needed it. Her knowledge and passion for the health sector did not go unnoticed.

The information Wesley’s has produced for this course was presented so well and made for easy and stress free learning. I actually still read through my booklets to this day. I was extremely fortunate that I was able to gain employment as a medical receptionist a day before I completed the course.

- Tiffany

The Wesley course ran over 5 days, so it was short-  however PACKED with information. I found the course very enjoyable and easy to learn; the trainer was lovely, and related the course material to real life situations.  The humour and engagement made for an easier and relaxed learning environment.  The Wesley course definitely helped me in securing my position as a Medical Receptionist; I found that at each interview I went to they would mention the course favourably.

- Belinda

I want to say a huge thank you for the course and knowledge I came away with  .. I have secured a fantastic job after my first application

Such good value for money too.  I would highly recommend this course – I’m a mature age person so it’s never too late to up-skill yourself up to get what you deserve!

- Ann Scott

I have just completed my 6 month probation period at Ashford Hospital and loving it. It was my first medical job I applied for literally 1-2 weeks after I finished the course.  Thanks to you, Mimi, and all the other teachers and staff at Wesley Health Management.

- Kelly

The training I received was the best training experience by far.   I got a job 2 months after completing this course as a receptionist at a Neuro-Physiotherapy practice. I have been with the practice little over a year and I am now the practice administrator.   I love my job, I love the people I work with and I love going to work every day!

- Alex